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Cox poorly trained sales people regarding contour flex

  • Cox needs to train there solutions experts at their stores to better understand that contour flex does not work on roku, fire stick, or Apple TV. I clearly asked this question today and was told it would work on my roku and Apple TV. Got home and was greatly disappointed that the only way I could watch on my tub was to buy a cable box or I guess hook up my computer to the tv. Very upset and disappointed by Cox in this regard. Why would I purchase this service if I can’t watch it on my tv? Seems pretty obviously if I were a sales person for cox.
No Data
  • SirClintus,

    Thanks you for providing that feedback. I will send that to the correct party to look into this. We do appreciate at the feedback as well.

    Mark M.
    Cox Support Forums Moderator