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cajunfla's avatar
cajunfla
New Contributor II
6 years ago
Solved

403.201 error.

Contour won't allow me to log in with iPhone  and iPad getting same error message.....403.201 error. Updated both apps to 4.11.0 and get same error message. Help Please. Just joined Cox with TV, Internet, and phone on Tuesday, 4 days ago.

  • Contacted COX about having 2 different account numbers.  They corrected that, and suddenly the Contour app works. Imagine that.

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  • cajunfla's avatar
    cajunfla
    New Contributor II

    Contacted COX about having 2 different account numbers.  They corrected that, and suddenly the Contour app works. Imagine that.

    • Becky's avatar
      Becky
      Moderator
      Hi Cajunfla, I'm glad that resolving the account number issue also cleared the Contour App error. Please let us know if you have further questions! -Becky, Cox Support Forums Moderator