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RBG's avatar
RBG
New Contributor
21 days ago

XR11-RF remote will not power on/off TV

I updated from mini box to Contour 2 box with XR1-RF remote.  After pairing to new Vizio 32" TV everything works but Cox remote will not power on or off the TV. I have to use the Vizio remote. Tried different paring codes with no change.  Switched out box with Samsung TV and it works on Samsung but box from that TV will not work on Vizio. Any ideas?

  • WiderMouthOpen's avatar
    WiderMouthOpen
    Esteemed Contributor II

    Are you using your TV for audio? If so, does the remote control the audio? What codes have you tried? Last, what model is the TV?

    • RBG's avatar
      RBG
      New Contributor

      Audio is fine.  Remote works with the TV and a soundbar.  I've tried the codes that pop up when I go to the remote settings in the contour menu.  The model is VFD32M-0807. Thanks.

  • Hi RBG,

    I'm sorry you are having trouble with the remote. cotroing the power on your TV. https://remotes.cox.com/ has  a link to the latest codes and may help you find the right one. 

    Greg