Forum Discussion

2015bank's avatar
New Contributor

trying to activate a new mini box, and when calling the number, it asks for a phone number associated with the account. given them every number that could possibly be and nothing

new mini box in home

everything is connected correctly

2 Replies

  • Bruce's avatar
    Honored Contributor III

    Normally the automation doesn't ask for a telephone number but a PIN.  You may have to set in your Cox online account.

  • Bkind2others's avatar
    New Contributor II

    I would call cox communications, and speak to the operator, you can usually press 0 and be connected to a human.