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LL's avatar
New Contributor

My Samsung TV intermittently loses audio when it goes to a local commercial. When it goes back to the national feed, the sound comes back. What would cause that issue?

When it happens, I simply change the channel, and change it back, and get the sound.  At that point however, I occasionally lose sound when it goes back to the national feed, and have to do the same thing.  Very frustrating.  Does not happen on my Contour DVR, only on my second box.  

1 Reply

  • Bruce's avatar
    Honored Contributor III

    How are you wired for sound?  For example, model of cable box,  type of cable, model of AVR, model of soundbar, type of second cable, etc.

    However, it sounds like a software setting.  HDMI-CEC (Anynet+), for example, could be trying to negotiate the audio format from a connected device but failing.