Forum Discussion

mselinger101's avatar
mselinger101
New Contributor
2 months ago

ION+ not working

Starting on May 1st, ION+ (channel 802) began showing a message that programming for that channel was not available.  Any idea what's going on?  It still shows up on the guide as available.

5 Replies

  • EVD's avatar
    EVD
    New Contributor
    2 months ago

    I’m having the exact same issue. When I tune to 802 the screen reads “programming for this channel is not available at this time. We apologize for the inconvenience”. I just sent an email as well. 

    • ChrisJ2's avatar
      ChrisJ2
      Moderator
      2 months ago

      Thank you for your email, EVD. We look forward to assisting you there. 

  • StephanieS's avatar
    StephanieS
    Moderator
    2 months ago

    mselinger101 Hi, please send me an email at cox.help@cox.com and include your full name and address along with a link to this forums post so I can check what's happening in your area. Thanks! 

      • DannyS's avatar
        DannyS
        Moderator
        2 months ago

        mselinger101, channel lineup changes can be viewed in your monthly billing statements under the "News from Cox" section.  If you need our assistance regarding this.  Please email us at cox.help@cox.com for assistance.