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dmsuleski4's avatar
dmsuleski4
New Contributor
2 months ago

FOX Channel 64 reverts to FX channel after going to Contour

FOX Channel 64 reverts to FX channel after going to Contour, never had the issue before going to contour.  sometimes it affects both small contour box and dvr contour, other times just the dvr contour.  I've had to disconnect coax and power and sometimes that works.  COX wasn't much help on chat.  Any suggestions are welcome.

3 Replies

  • Hi dmsuleski4,

     

     

    How long after being on 64 does it change to another channel? Is it an immediate redirection, or is it while in the middle of viewing?

    • dmsuleski4's avatar
      dmsuleski4
      New Contributor

      It's when we turn on TV in the morning,  immediately it's not fox news.  Never had this issue on old cable boxes, only after we "upgraded " to contour

      • NicholeC's avatar
        NicholeC
        Moderator

         

         

        It sounds like you may have had a power on channel selected previously. When you turned on the tv, it was set to immediately be on that channel. Is that correct, or was it just the last channel viewed before turning off the TV previously? For the current box, if you're on a random channel and turn things off, it is automatically coming on to FX still once you power it on?