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Djpdx1's avatar
Djpdx1
New Contributor

Contour pip from on-demand won’t turn off—must reboot to get rid of pip

Is there a solution to this problem? Complaints about this issue go back to 2016. Nothing can be done to remove the pip box except to reboot the receiver. This is VERY frustrating.

Cox pip issue

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  • StephanieS's avatar
    StephanieS
    Moderator
    Djpdx1

    Please send an email to: cox.help@cox.com and include your full address and the account holder's name so I can take a look at the cable box you've got and see if there's any permanent solutions available. Please add to the email header that this is regarding a Forums post.

    StephanieS
    Cox Support Forums Moderator