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Nomisj's avatar
Nomisj
New Contributor II
11 days ago

Contour cloud DVR poor video quality

I have Cox Contour 2 HD cloud DVR whole home receiver and 2 contour 2 boxes. I have been experiencing poor quality, less than HD video that comes and goes on live and recorded video. I would appreciate any assistance with this issue.I have replaced all 3 boxes in the last 3 months before the problem surfaced.

  • Hello. I can certainly understand your concern with poor quality video. Please feel free to send and email with your full name, address, and a brief description of this concern to cox.help@cox.com 

  • Nomisj's avatar
    Nomisj
    New Contributor II

    I sent email today and will look forward to a response and solution. Thank you for your assistance.