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ARM3's avatar
New Contributor

Brief video freezing on ESPN channels and AAC Network, but not on SEC Network on my secondary contour receiver

ESPN channels and the ACC Network work fine on my main (DVR) Contour receiver, but I get brief video freezing on my secondary (small) Contour receiver on those channels.  It’s very annoying, especially for watching games, and it happens periodically in both live and recorded programs, but only on that TV using the secondary Contour receiver. The audio is doesn’t skip, just the video.  I have checked the connections for tightness, but I’m thinking I may need a signal boost to that secondary Contour receiver.  Anyone else having this problem?  Why only sports channels, but not all sports channels. SEC Network appear to work fine, I think, but I haven’t checked recently. Thanks!

3 Replies

  • @ARM3, I recommend unplugging the power from the box for 2 mins and then plug it all back up. Please let us know if there is and change. -Allan, Cox Support Forums Moderator.
    • ARM3's avatar
      New Contributor

      OK, I knoticed that the main connect from the cable feed was loose outside our house, so I tightened it.  Will try the unplugging for 2 minutes.  The only channel that freezes now is the main ESPN channel, after a quick survey.  Hope it works, Albert

      • Allan's avatar
        @ARM3, Please let us know the results. We will be here to help. -Allan, Cox Support Forums Moderator.