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otterbay's avatar
otterbay
Contributor

Anybody notice that BBC America listings are three hours ahead of what's actually airing?

Whatever is listed in Orange County, Ca. on channel 1346 BBC America at the present moment, won't actually air for three hours down the road.

It's been like this for over a week - totally missed Graham Norton on Friday night.

Can anyone else confirm this so Cox actually gets their act together and contacts BBC America to fix it?

It's not a guide problem either, as I subscribe to three different guide services, and they are all in harmony.

I'd phone BBC America myself, but there are no support numbers on their website.

Fix this please, Cox, by contacting BBC America.

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  • ekhawaii's avatar
    ekhawaii
    Contributor

    I went to 1346, BBC and currently showing is a StarTrek...although the guide shows Gladiator playing from 3-6:30pm.  Im here in OC too.  Guide shows Apocalypto from 6:30 to 9:30.  Time must be messed because COX must get signals from across the pond or the guide was not properly adjusted or corrected.  Tough luck.

    • KevinM2's avatar
      KevinM2
      Former Moderator
      Hey all, I am having our Video Escalations Team look into this matter further, and I thank you for bringing this to our attention. When we receive additional information, we will follow up in the Cox Forum. -Kevin M. Cox Support Forum Moderator
      • otterbay's avatar
        otterbay
        Contributor

        Thank you - until it is corrected I shall ask for a refund of the $12 for that pak, as it is the only channel in the pak I watch.  It's been like this for over a week now - surprised no one has noticed.  As of this morning, what is airing is still three hours behind behind the listings.