Forum Discussion

DRVEGAS's avatar
DRVEGAS
Valued Contributor
2 years ago

Voicemail email notifications

I'm curious if anyone can get the voicemail email notifications to work or if they aren't working for anybody?

  • CurtB's avatar
    CurtB
    Valued Contributor III

    Voicemail email notifications used to work, but it's been a minute.  When I've activated that option in Voice Tools settings recently, it just gets turned off.  Cox should fix it or remove that option. 

    • DRVEGAS's avatar
      DRVEGAS
      Valued Contributor

      Do your transcripts work or is it just the email notifications that don't work?

    • DRVEGAS's avatar
      DRVEGAS
      Valued Contributor

      Try it again because sometimes I can get it to work and sometimes I can't get it to work.  This is very confusing 🤔

    • DRVEGAS's avatar
      DRVEGAS
      Valued Contributor

      That's exactly what is happening when I try to activate it as well.

      • CurtB's avatar
        CurtB
        Valued Contributor III

        Give Cox a nudge.  Send them a heads-up email.