Forum Discussion

DVD's avatar
DVD
New Contributor
5 years ago

Calls history has not displayed incoming/outgoing calls since 20 Apr 2020?

Calls history has not displayed incoming/outgoing calls since 20 Apr 2020.

  • MariaL's avatar
    MariaL
    Moderator
    5 years ago
    Hi DVD,

    Please make a test call to your home phone number. Log the date and time of the call. Wait 15 minutes for the call details to appear in Voice Tools. If the test call does not appear in Voice Tools, please email us at cox.help@cox.com with this post, your full name, and complete address so we can investigate further.

    Maria
    Cox Support Forum Moderator