Forum Discussion

kayann's avatar
kayann
New Contributor
6 years ago

Why is there so many outages in my area? This is the 4th time this month

Too many outages with coxs.  What is the issue?

  • KevinM2's avatar
    KevinM2
    Former Moderator
    Hi Kayaan, we cannot apologize enough for the outages you've been experiencing over the past month. during an outage, we have a dedicated maintenance team in the area working to restore services as quickly as possible; in the process, we also aim to improve the network infrastructure, thereby providing faster and more reliable services in the long run. We understand these outages can cause unwanted aggravation, and we can assure you our goal is to have these outages resolved in a timely manner. If you have any additional questions or concerns, please feel free to send us an email at cox.help@cox.com. -Kevin M. Cox Support Forum Moderator