Why is there no warning when email is going to be unavailable?
How can Cox take down email without warning customers?
Forum Discussion
According to Cox, the "maintenance" has been completed but I still can't my primary/parent email account via Outlook 2016. Error message says 'account temporarily unavailable". No ETA as to when this will be resolved.
I just spent time with Cox Support Chat and they are convinced it's a problem with my iPhone. I changed no settings overnight and my iphone and computer email client (Thunderbird) no longer receive email.
Almost 21 hours now.
So, after talking with 4 Cox techs (no one had the answer) and Apple (they laughed!), I finally got a Cox tech rep that knew what to do. I had deleted my email account on my phone and reestablishing only resulted in an IMAP account. I couldn't get back the POP account I wanted. I had to intentionally mistype the domain (ccox.net) and when it couldn't verify, it allowed me to choose between POP and IMAP. I HATE when people and or businesses assume they know what I want to use.
