Forum Discussion

Callinuout's avatar
New Contributor

Why is it that you all will not answer anyone's question directly on here? It's totally pointless to have a support forum. If your gonna post vague answers that pretty much say let's private message for answers.


2 Replies

  • Callinuout's avatar
    New Contributor

    I guess that falls right in line with billing. I've paid 4 months of service. For 3 months of actual service. And I owe for 2 months now. You should really make it more clear that charges are biweekly and not monthly. 

    • Allan's avatar
      The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or other account specific issues, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at