Forum Discussion
- DarkattHonored Contributor
You were probably on a 1 year, or 2 year plan, and when the discount rolled off, it went up to the normal price. Call Cox, speak to someone in retention and see what they can do.
- MichaelJModerator
HI mauricepasquier, thank you for reaching out to the Social Media Team and being a valued Cox family member. I know how important it is to closely watch the household expenses. I am happy to review your account. Please send us an email to cox.help@cox.com, or reach out to us through social media Facebook or X, CoxHelp. If you prefer you may aslo reach out to us through our Live Online Chat: https://www.cox.com/residential/contactus.html or by our toll-free number: 1-800-234-3993. Thank you for your patience,
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