This is the third time in about a week that I've lost internet connectivity and found out there is an outage in my area (Bellevue, NE). I appreciate the information on when it's going to be back up and the fact that I can get updates automatically but I'd like to know what's going on - is this a result of something ongoing? Bad luck? Maintenance? Hardware replacements?
I'm in Arizona and it's been happening to me for 3 months. Cox's tech support you always get scripted answers: check your connections, unplug your router, reboot your modem, etc. etc. In the end, they say it's on your end, not theirs. Start complaining to BBB and FCC. I did. We all need to complain to get these problems addressed. All the way to the lawmakers if I have to.
Thank you for filing a complaint, i have been trying to get people to do the same. My internet is basically unusable at the moment. I'm in AZ also.
