Forum Discussion

dijanab89's avatar
dijanab89
New Contributor
2 months ago

Super slow speeds at night

My speeds drop down to a crawl at night during peak hours. Have been doing it for months now. Called cox, they said it’s my modem, bought a new one, same issue, they came out, said the tap was rusted, replaced it, same issue. I’m thinking it’s a network problem on their end and I’m extremely frustrated. I’m dealing with speeds as slow as just a couple Mbps most nights. Wondering if anyone else in the North Las Vegas area is experiencing this. 

4 Replies

  • 0waste0's avatar
    0waste0
    New Contributor II

    File a complaint with the FCC. Too many stories that sound similar to yours (including my own).

    • dijanab89's avatar
      dijanab89
      New Contributor

      They actually replied to this post and went through a few steps with me. Told me it’s cause I’m using WiFi connectivity. I don’t buy it. 

      • Darkatt's avatar
        Darkatt
        Honored Contributor

        There is a way to verify that information. Connect a computer direct via ethernet, and ensure if it has wifi, it's turned off, and then run the speed tests over a direct connection. 

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