Forum Discussion

pratik's avatar
New Contributor
5 years ago

Slow internet, channel bonding issues

I just moved to a new apartment and am getting channel bonding issues and high packet loss. I have my own modem and WiFi router and I moved from a Cox serviced location to another cox serviced apartment. I didn’t have any issues at my old apartment with the same plan 150M. I am getting extremely slow internet with 2down and 7up speeds. Don’t have any splitters. Can someone help me diagnose the problem? Cox tech support has not been helpful. See modem logs

1 Reply

  • JonathanJ's avatar
    Former Moderator

    We like to take a closer look at the signal levels when you have a moment please email your full name and service address to

    Jonathan J
    Cox Moderator