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superDuper's avatar
superDuper
New Contributor II
6 years ago

Roommate Account - Netgear CM1000 not passing internet through to Netgear RAX80

Account:  150mbps connection on new, secondary "Roommate Account". Main account is Gigablast and is working fine with Panoramic router.  This question is in reference to the new, secondary "Roomm...
cm1000
no internet
rax80
roommate account
superDuper's avatar
superDuper
New Contributor II
6 years ago

No, I haven't changed the starting frequency.  It must be a factory default.

Bruce's avatar
Bruce
Honored Contributor III
6 years ago

If you log into your Cox account at Cox.com, can you see both the Dad and Son’s modems?

There are reboots, resets and re-provisions.  You have done multiple reboots by unplugging your Son’s modem, waiting a few minutes and plugging it back in.  It merely reboots its configurations.

You do resets from your Cox account.  It deletes the configuration and reloads it.