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jesse59672's avatar
jesse59672
New Contributor
7 years ago

Packet Loss

For some time now, I've been experiencing~1-4% packet loss when gaming with occasional spikes to 40%. It used to be only on the upload side, but is now on the download side as well. I assumed this was due to WiFi. I recently switched to an ethernet connection but I am still experiencing the same exact problem. I have tried so many different things to find the source of the problem but I am all out of ideas. Here's what I've tried:

Wired connection to PC

Different cables for modem/router

Different PC

All sorts of network settings on PC

Factory reset modem, router

  • jesse59672's avatar
    jesse59672
    New Contributor

    I would like to elaborate that this packetloss is exclusively limited to Amazon Web Services (AWS) servers. So this only affects games like Pubg, Fortnite, etc.

    Here's an image of my modem signal page:

    https://i.imgur.com/WK7XRv8.png