No valid router list on the Cox.con web
Cox are decide increase the cost of my awesome slow and expensive connection. I’m from Europe and I normally pay $30 for a 600/600 line with taxes, without any download limit.
i understand we are in a diferent country and I need to pay more of the doble for a horrible 150/10 line with a really low download limit.
But the limit for me it’s when Cox increase the cost of my line when I have a permanence agreement with them. And I only can quit the limited router they provide me.
I read very carefully the router list in his web and I find a Arris TG1682 in a good price. I won’t have a better service but i will save some money.
when I arrive to my home and I put my “new” router the system tell me “it’s not compatible”
I review one more time the list and I call to customer service. They tell me this router only works when I rent to them. I spend my time and my money in look the routers and buy one. And COX cannot provide service over the routers they are listed as “compatible”
the person attend me tell me only the routers of Netgear can works good.
I can be sure Cox it’s not the better company. But in my town, unfortunately, we don’t have option. But... really? They publish a list of routers and it’s not valid?