New Orleans (MidCity/Treme)
Nearly 3 weeks of daily spotty/intermittent connection frustrations. Even downgraded my speed, thinking maybe it just couldn't handle it. Still the same daily issues.
Technical support has been no help whatsoever. They cannot comprehend that it's a neighborhood issue, not an individual home.
'Check the cable connections, reboot the modem, reset the router' - always the same BS support. I have 2 separate lines at home, a personal and a business, both experience the same interruptions at the exact same time. Next door neighbors have confirmed the same interruptions at the same time.
So very frustrating! AT&T fiber can't get here soon enough!