Forum Discussion

Now_do_it's avatar
New Contributor

my cox passwords need to be continually reentered. Why?

Also most everyday I have to reenter my passwords on all my cox accounts.  I use outlook and I use a Mac.  why does this keep happening?

2 Replies

  • Darkatt's avatar
    Valued Contributor III

    If you are continuously having to re-enter then information in your email software, it's an issue with the software. IF you have to change it on Cox, then it is something else, but if your software isn't saving the information properly on your computer or other device, then look at the software itself. 

  • WiderMouthOpen's avatar
    Honored Contributor III

    You said it happens with your Cox accounts. Do you have other email account inside outlook? If so, do they have the problem?