Forum Discussion

disarray's avatar
disarray
New Contributor

Modem logs - Issues with pages loading, VOIP...

Hello! I have been having some frequent issues getting pages to load up or connected to some online games... Once I am connected its fine! But if I have to conect to another server or something like ...
WiderMouthOpen's avatar
WiderMouthOpen
Honored Contributor III

Probably related to your upstream OFDM channel. Does the problem still occur when connected direct to the SB8200? If not, what model router do you have? Last, do you see any latency or packet loss when you tracert to 8.8.8.8 from CMD? If it's easier, you can also use Pingplotter or WinMTR.

WiderMouthOpen's avatar
WiderMouthOpen
Honored Contributor III

PS. Do you happen to live in AZ?