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angiefish's avatar
angiefish
New Contributor
4 years ago

Laptop causes router to reboot

I recently bought a new laptop and every time I connect to WiFi, it causes my Cox panoramic router to reboot. I have other laptops and devices which never cause this problem.
When I called Cox, they just had me unplug the router and restart but that did nothing.
Do I need to call HP since this is the only device causing this issue, or do I pursue Cox since it is a router problem?

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