jahenryphx
6 months agoNew Contributor
Internet
4th outage in 3 days for internet and tv. But unlikely to see a credit on our bills. Directv anyone? And no explanation for cause? Yahoo conversion?
Where are you located? I've had dropped intermittent Internet for 3 days. And the text alerts keep rolling back the time. The horrible tech support taking 30 minutes to tell me to unplug the modem and plug it back in. Also a while back my discount period was up, so the prices were going to rise and I contacted support to doublecheck the amount. They actually told me that the price was dropping. I had them double, and they were sure. The price doubled. **bleep** customer service.
I regret to hear you've been experiencing an outage. The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or other account specific issues, please reach us on Twitter at CoxHelp, visit us on Facebook, or at cox.help@cox.com. Thank you.