Forum Discussion

cyberbuddhah's avatar
cyberbuddhah
New Contributor
4 years ago

Internet down every other day

"Increased internet traffic - During certain times of the day, increased network activity in your area may impact service performance. We know that’s frustrating. Rest assured, our engineers are working to fix this issue.

Estimated Time to Repair: 12/22/2021 12:01 AM"

Fustrated! Please don't tell me to check wiring connection. Done that. Any solution?

  • MichaelJ's avatar
    MichaelJ
    Moderator
    4 years ago
    Hi Cyberbuddhah,

    I am truly sorry for the inconvenience, however, from the content of the message you noted, it looks like an issue that is already being worked on with an estimated completion date/time of 12/22/2021 12:01 AM. Our Forums members would not be able to assist you under the circumstances. Please feel free to reach out to us through our Social Media channels: Twitter @coxhelp, Facebook, or by email, cox.help@cox.com You may also reach our Technical Support Team through Online Chat: www.cox.com/.../contactus.html You may also call us at 1-800-234-3993 (24/7).

    Thank you,

    Mike J.
    Cox Support Forums Moderator