Forum Discussion

Debbie_Seale's avatar
New Contributor

I need to report a wire on the ground.

We have a wire pulled loose from the house. I think it may be the internet wire. It is on the ground. 

2 Replies

  • CurtB's avatar
    Valued Contributor II

    You've reported a wire on the ground to a user forum.  There'e nothing anyone here can do for you other than tell you to contact Cox.  Call them or email for help. 

  • BenS1's avatar
    Former Moderator
    Hi @Debbie Seale

    I can relate to how you feel especially after a hurricane blows through. I have a technician coming out for you tomorrow. The technician can show up anywhere between 8 AM-7 PM. Please make sure that all hazards, such as tree limbs, are removed from the lines. If you have any further questions please email us at

    Ben S.
    Cox Support Forums Moderator