Forum Discussion

Jakey's avatar
New Contributor

I cannot access my extra email accounts,only my primary one.

I have 3 extra email accounts that I cannot now access on the cox website. The only one that shows up is my primary email account.

2 Replies

  • CrystalS's avatar
    Former Moderator
    Hello Jakey,

    When accessing one of your other email accounts. Please make sure that you are logging in using that email's user name, if not you will not see the extra's emails. You can not log in with the primary and see all the other's accounts emails.

    Crystal S. Cox Support Forum Moderator
  • bearone2's avatar
    Contributor III

    try this, i double click on login/pw page & have access to both cox accounts.