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Rafone's avatar
Rafone
New Contributor

I can send emails from my Outlook 2016 Win10 20H2 and from Cox webmail but I only receive on Cox webmail.

Started around March 5th 2021 worked fine for the last 15 years with different PC's different OS's and versions of Outlook.  This particular setup (Outlook 2016 Win10 20H2 ) has been working fine since August 2020.

I found an entry on this forum that was similar.  It said to disable TLS 1.0 which I did.  

After disabling the TLS 1.0 I got 1 email in outlook and webmail but, I did not receive any others.

Any ideas...

rafone

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  • BenS1's avatar
    BenS1
    Former Moderator
    Hi@ Rafone,


    I know how important it is for you to receive emails. Please make sure that your Server name: imap.cox.net and Port number 993 with SSL enabled and the authentication box checked, if available. This link will help you as well. www.cox.com/.../cox-email-server-settings.html

    Ben S.
    Cox Support Forums Moderator
  • Rafone's avatar
    Rafone
    New Contributor

    BenS1;

    Incoming;

    Server Name: imap.cox.net

    Port number 993 with SSL enabled and the authentication box checked

    Outgoing

    Server name: smtp.cox.net

    Port number 587 with TLS encryption

    this is the same setup I've had for years.

    thanks for your help