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Untitled_Alan_P's avatar
New Contributor

I bought a Netgear C7000v2 modem in hopes of increasing my connection speed. Trying to activate it, I get the message that it's not a supported modem. But the model number is on the approved list!

After hooking it up, the connection was dialup-level slow. It was a pain to even get to the activation screen. 

Is the modem defective somehow?