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DataUseQuestion's avatar
DataUseQuestion
New Contributor
8 years ago

How is data usage metered and is hourly data usage information available?

Where and how is data usage metered?

Data usage information is available on monthly and daily basis on the web site.

Can Cox provide data usage on a time of day basis in an Excel format to customers?

How does internet speed affect data usage?

Data Usage
  • ChrisL's avatar
    ChrisL
    Former Moderator
    8 years ago
    @DataUseQuestion

    We monitor data usage at the point of entry which would be the cable interface on the modem itself. You can sign into your http://www.cox.com account to see usage history by day/month although no means of exporting this data is available. If you're wanting more granular data usage monitoring your wireless router may have a data usage tracking feature that can help.