How do you get away with this?
What other company can get away with selling a service and offering less than 10% of that service? Sort of like paying for 300mbps internet service but getting less than 10mbps.
Then, whenever the ...
Forum Discussion
Hello Jmorrison757, Your modem is reporting some poor signals and time out errors at this time. Are there any splitters or signal amps on the cable line going to the modem? -Allan, Cox Support Forums Moderator.
I can't see 100% but there appears to be 3 coax lines running on the outside of the house. I can only assume there is a splitter somewhere from where the drop from the pole meets the house and between these lines. Only one is in use, by my modem. I did notice there are a number of uncorrectable errors on the downstream channels on the modem the last time I logged in.
Who's responsibility are the coax cables on the exterior of the house? Yours or mine?- Hello Jmorrison757, this appears as if you may need someone to look into your account personally. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. -Crystal Cox Support Forum Moderator.
