Forum Discussion

Butch63's avatar
Butch63
New Contributor
8 years ago

how do i find out if someone hooked up another modem on my line?

getting slow speeds, seeing new internet modem hooked up in my internet access...

  • StephanieA's avatar
    StephanieA
    Former Moderator
    Butch63,

    You can log into your account on our website or Cox Connect app to view the equipment on your account. If it doesn't match what we have, you can go to www.cox.com/activate and activate the modem you have.