For some reason, he internet connection drops off and on consistently from 1PM MST to 7PM MST on a daily basis. Is there any explanation for this? Thank you in advance.

Hello,

I am sorry to hear you are experiencing issues with your internet. This appears as if you may need someone to investigate your account personally. We would be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.
 
Sharon
Cox Support Forum Moderator