Forum Discussion

bryaninphx's avatar
bryaninphx
Valued Contributor
8 years ago

Cox Speedtest History has incorrect Dates and Times

The Cox Speedtest ( https://www.cox.com/internet/speedcheck.cox ) History (Past Results) has incorrect Dates and Times.

The History also seems to show some very old data, the speed tests showing less than 100 Mbps appear to be many years old as I've had 100-150 Mbps Premier HSI for a long time.

See pics and test for yourself.

The Highlighted test is the most recent test the actual test page has the correct date, but when I go to Past Results the date is wrong.

Both dates should be Wed Jan 24, 2018

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  • Hello,

    When viewing past results, the tool will not show the most recent test. This is why you do not see a result with the date of Jan 24th. Also, we do keep speed tests for multiple years. 

    Thanks,

    Allan - Cox Support Forums Moderator.

  • bryaninphx's avatar
    bryaninphx
    Valued Contributor

    Allan said:

    Hello,

    When viewing past results, the tool will not show the most recent test. This is why you do not see a result with the date of Jan 24th. Also, we do keep speed tests for multiple years. 

    Thanks,

    Allan - Cox Support Forums Moderator.

    The History (Past Results) are still not showing the correct dates, your explanation above is not accurate, I have run several speedtests for the month of January (and not all of them are listed). But the ones that are listed all show a Date of December.  My most recent test is highlighted below. I have edited the IP address I am currently assigned and they all show a Date of December.
    Please test it for yourself so you can see what I am talking about.