Cox increased the price of my plan as well as the speeds that came with my plan without informing me.
Cox randomly increased the cost and price of my plan without informing me and are now insisting that I pay the higher amount.
Prices tend to go up, WITH notice. If however you, like myself, was on a 1 year plan, after that year is up, you will go back to the normal pricing. As for increasing your speeds, what speed were you on, and what are you on now? If you were on 300 and now at 500, well that took place a year or 2 ago, and there was no change in pricing. It's not recent. If you are on preferred, the speed increased from 150 to 250, again, there was no increase in pricing. How about some specifics, so we can help point you to the best solution. That or call and ask to speak to someone in sales or retention, and see what they can do for you.