Cox High Data Usage Doesn’t Match Router Traffic Meter
Cox shows ridiculous amounts of data usage but my router traffic meter shows normal usage. It started last month. I changed my wifi network name and password and limited the devices as well as turned on the traffic meter. I watch it like a hawk. I know I’m not using 200gb in a day and I trust my router when it says I only used about 10gb. I called Cox tech support and they told me to call Netgear because my firmware might be out of date. Netgear said that Cox has to push firmware updates to my modem. I’m tired of the runaround.
How do I get Cox to fix this issue?