Forum Discussion

eprn's avatar
eprn
New Contributor
7 years ago

Constant problems with the new Cox Webmail format;

...links do not open; when signed in and reading emails,  a blue screen asks me to sign in again; when composing an email, my message disappears before I am done writing the email.  I do not have these problems with any other email programs, including Gmail.

  • Becky's avatar
    Becky
    Moderator
    7 years ago
    Hi Eprn, it sounds like you might need to change a couple of Webmail settings to better fit your needs. Log in to Cox Webmail and click on the Settings gear icon. Choose Settings from the drop-down menu. On the Basic Settings page, change the "automatic sign out" setting to 30 minutes. Then, click on the Inbox settings menu on the left-hand side of the page. Scroll down to the "Auto-save email drafts" setting and change it to auto-save after 1 minute. -Becky, Cox Support Forums Moderator