Forum Discussion

Morm's avatar
Morm
New Contributor
31 days ago

Class action???

Yahoo is one of the most unsecured emails. They have had many breaches in data and cyberattacks. They own your info because it is free and they are known for selling your info.  I was shocked when I went to open my email and was locked out. The only option is to agree to yahoo’s terms of agreement which I will have to waive my rights. I have been a customer for cox for 15 years and I am going to drop them like a bad habit. We should file a class action against them!!!!

19 Replies

  • Arlah's avatar
    Arlah
    New Contributor II

    I agree! So if Cox is not providing me with the same level of security I’ve had with them for over 2 decades with my e-mail, how much is my bill reduced each month? It should be AT LEAST!! The same amount Yahoo! Plus costs each month! This is awful!

  • Anesti33's avatar
    Anesti33
    New Contributor III

    Yahoo! has breaches and cyberattacks because they are an enormous service provider. Check the records, and you will not find any provider their size who has not suffered such breaches and cyberattacks. Yahoo! has been around a long time. Unfortunately alongside those technical issues, they've suffered from many bad business decisions and are now owned by a private equity firm. There's no use in suing anyone, but you should consider whether it's worth hanging on to your deprecated email addresses at all.

  • tfuertes's avatar
    tfuertes
    New Contributor II

    I have been with Cox for OVER 30 years. My email is now NOT accessible for all my saved past Important documents. They just DUMPED us.

    • ColleenD's avatar
      ColleenD
      Moderator

      tfuertes 
      We appreciate you being a loyal customer of over 30 years and don't want you to feel this way about your email transition experience. I rely on my email too for access to important messages and ducoments All emails and folders in your inbox on Cox webmail would have transitioned to the Yahoo mail servers. If you have messages that you downloaded to your device(s) prior to the transition they will still be on those devices. 

      Have you already signed in to the Yahoo mail page to complete the transition with your cox.net email address and password and accessed your inbox? 

       

      As a part of the move process, the various settings that allow a third-party email client to operate will need to be created on your part to reflect the new Yahoo settings if not using the Yahoo Mail app or direct website. See https://help.yahoo.com/kb/fix-pop-imap-client-sending-receiving-issues-sln3792.html for more information.

       

      Please visit  https://www.cox.com/residential/support/access-and-log-in-to-yahoo-mail-after-transition.html for more info about the ways you can access mail after the transition. Once you have successfully completed the mail transition, Yahoo provides all support. You can visit help.yahoo.com or call Yahoo Support at 1-866-562-7250.

      • tfuertes's avatar
        tfuertes
        New Contributor II

        I appreciate what you are saying. I have done everything you instructed. This email service is sending  my wife and myself advertisements that are of a sexual nature and we can't get them to stop on top of our email all screwed up!

  • DaveM75's avatar
    DaveM75
    New Contributor II

    Agree about you Yahoo comments. Why a huge ISP and media company like Cox would dump it's email customers onto an ad filled, insecure email service like Yahoo is beyond me. And news flash to both Cox and Yahoo, a lot of us use third party email apps for our email - I'm going to run my organization mail list on the Yahoo web page? <OK, I'm done laughing and I'm back.> I'm not a computer guru by any means, but I do know my around these things a bit. And I wasted the better part of my previous Saturday trying to get the Yahoo thing set up. The worst part was getting Yahoo to make nice with Thunderbird, an email app I've used for years. No thanks to either Cox or Yahoo, I was finally able to figure out how to set up my Thunderbird but it took a lot of fiddling around and a lot of online research. Three days later, I'm still steaming over the experience.

    As far as dropping Cox, unfortunately that's not going to be a good option for a lot of us. I do use Cox as my ISP and I do have to say, their internet service is pretty robust and reliable. I've had very few issues with their internet service. So I'll grit my teeth and stay with them. But I've been getting a lot of attractive offers from Verizon for Internet service recently.

    • Darkatt's avatar
      Darkatt
      Valued Contributor III

      FYI Verizon has no Email service, and they simply killed it off, instead of transferring to someone else. 

      • DaveM75's avatar
        DaveM75
        New Contributor II

        Well, I meant Verizon simply as an ISP. Dropping Cox will mean (among other things) dropping any "@cox.net" email accounts, but Cox seems intent on dropping those anyway and I am definitely not comfortable with Yahoo as my primary email provider. Yahoo for the moment has allowed us to keep our Cox domain email addresses, but who knows how long that will last? 

        Another issue with dropping Cox is, however will I survive without their 582 cable channels that I never watch?

  • DawgFan's avatar
    DawgFan
    New Contributor II

    Loyalty means nothing to Cox. I've been a (loyal) customer for over 30 years!

    • Arlah's avatar
      Arlah
      New Contributor II

      Big agreement with that!! The longer you’re with them the worse the customer service!

    • Arlah's avatar
      Arlah
      New Contributor II

      LatoyaJ, I wouldn’t dare use Twitter that company is owned by one of the biggest, antisemitic racist pigs on the planet!!

    • WM's avatar
      WM
      New Contributor II

      LOL.. That is a typical cox response