Cannot access my non-Cox camera system. What is being restricted on my modem and why?
Cannot gain access to camera system within my network even though this had worked flawlessly for the past 5 yrs. something changed within the last month and I am now unable to connect without setting up a DMZ connection. And now that is even challenging. What is being restricted and why?
Hi Whiporwill, how do you normally access your camera system? Are your cameras listed as connected devices when you go to www.cox.com/mywifi or view your connected devices through the Cox Panoramic WiFi App? -Becky, Cox Support Forums Moderator
I have a Lorex DVR Camera system. Connected to the Pano Modem/Router. Originally, I connect via the Lorex ECO Stratus app by the Device name (not IP/Domain). I could connect this way both at home and away. Never had to switch anything around. Now, all of the sudden, I have had to use the router's DMZ with that private address inserted. The to connect, I have to input my Cox public IP into the app for it to connect … but this only works outside of my home network. Been with Cox for 10 yrs. Had this camera system for nearly 5yrs. All of the sudden, about 6 weeks ago, I lost the ability to connect while away until I figured out that I needed the DMZ. I cannot get any senior technician from COX to call me back. I am an IT pro with the Military and I find this Pano wifi app and cox.com setup to be limiting and insulting to anyone in the IT field. I just want to control my router the way it should be. The Pano Wifi won't even update or discover properly. I.E. Cox changed my public IP a few days ago. My gateway says the correct address … Pano Wifi app still shows the former IP address. AND, Cox.com gives me a 408 Error now. Can't even connect to my router from that garbage.