Forum Discussion

abraun102704's avatar
abraun102704
New Contributor
2 months ago

Cancel service

I need to cancel my service 

  • When we cancel do we just drop off the equipment at the nearest Cox store or will someone come to get it?

  • Hi Abraun, thanks for your post today. I'm sorry to hear that you want to cancel your service. I value your business and I don't want to lose you to another provider! Is there anything I can do to change your mind?

    • WiderMouthOpen's avatar
      WiderMouthOpen
      Esteemed Contributor II

      Becky, is there any news on what Cox is going to do in regards to the "Click to cancel" ruling by the FTC? See article here. I have asked several times and Cox has been silent.

      • JuanC's avatar
        JuanC
        Moderator

        When you cancel your services please take your equipment so that they can check it back into our inventory.