Forum Discussion

azstang12's avatar
azstang12
New Contributor

xbox one slow download speeds

Anyone else experiencing extremely slow download speeds with the xbox one?  I've replaced my modem, tried a wireless connection instead of wired, and even direct connected to the modem.  Speed tests show 60mb down but when I try to actually download I get 1-4MB/s down.  It's terrible.  The kicker is the other devices in my house all work fine.  Must be the xbox one...yet if I take it to another house with cox it works fine.  I've also had another xbox that works fine at someone else's house come to my house and it's slow.  Microsoft is blaming the ISP, and cox sees nothing wrong.  I'm stuck in the middle. 

2 Replies

Sort By
Most LikedOldestNewest
Replies have been turned off for this discussion
  • Allan's avatar
    Allan
    Moderator

    Hello azstang12,

    Are you using a wireless or wired connection? 

    Thanks,

    Allan - cox Support Forums Moderator. 

  • No_More_Cable_B's avatar
    No_More_Cable_B
    New Contributor

    No More Cable Bills:

    [Copy&Paste the link to view video]

    https://www.youtube.com/edit?video_id=wROUdmO-uY8