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RJGWho's avatar
RJGWho
New Contributor

Wrong times on guide

The time shown on DVR box is correct (MST) but the guide shows EST times; 3 hours later. How do I correct the guide time?

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  • DustinP's avatar
    DustinP
    Moderator
    Hi RJGWho,

    I have heard of a receiver reset assisting with Guide issues like this. I would recommend unplugging the receiver power for 20 seconds and await the reboot to complete. Another approach would be to have a reset signal sent to the receiver. You may sign in with your cox credentials and reset the box here:

    http://bit.ly/2gL9lbw

    Let us know how this goes, if the issue is still apparent.