Windows Live Mail - Some accounts work, others won't since 7/13/17! HELP?
I have multiple cox email accounts. 2 of my accounts are downloading to Windows Live Mail just fine. My main email account and several others are not. I've contacted Live Chat support twice now and nothing is fixed. Today's chat left me more frustrated than anything because she didn't understand my issue and sent me into webmail to forward email to another email address.
This is the error message I get for my main account (edited email out):
Unable to send or receive messages for the Cox (XXXXXXXX) account. An incorrect password was entered. The next time you send or receive messages, you'll be asked to enter your user name and password for this account.
Server Error: 0x800CCC90
Server Response: -ERR account is currently inactive.
Windows Live Mail Error ID: 0x800CCC92
This is saying my account is inactive and that my password is wrong. However, that is not true. My password works fine and I am able to get my webmail by logging in via a browser. But, I don't want that. I want it to download to my WLM as it had been before July 13, 2017. Only 2 accounts work, all settings are the same but the main one and others won't work. Can anyone help me fix this issue? Image shows 2 of 7 accounts work, the remaining state "inactive" and password/username is wrong. Not the case as I can access my webmail via browser.