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respstud53's avatar
New Contributor


My WIFI gets poor receing distance. Can be less than 15 feet indoors and no outdoors at all. any idea fix problem

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  • AllenP's avatar
    Valued Contributor

    What router/modem or gateway do you have?  If you have an Android phone, you can use a free app like WiFi Analyzer to check for interference from neighboring sites.  If you are using the 2.4GHz band, try changing the channel to either 1, 6 or 11, choose the one least used.  Other than that, you may have to replace your router with one with better WiFi range.  If you have a gateway, I recommend replacing it with a stand-a-lone modem and a good router like the Netgear Nighthawk R7000.  That unit has great WiFi range and uses beamforming technology.

  • respstud53

    It's important that your modem/router is as high off the floor as possible and in a very open area. I'd be happy to take a look at the modem/router and see how it's performing. Please send an email with your full address to:

    Stephanie S.
    Cox Forums Moderator