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  • grymwulf's avatar
    Contributor II

    Go to your router, look at the label on your router.  Notice the model number and manufacturer.

    IF the router is built into the modem, look at the manufacturer and model number of that item, and tell us.

    Without being able to identify the specific hardware you use, we are unable to help you.

    NOTE: if you are using a recent generation Cox provided gateway, try accessing this:

  • cisco1's avatar
    New Contributor

    i can not find my wifi password so i need to reset

  • AllenP's avatar
    Valued Contributor

    cisco1, same question, what router or gateway do you have? If this was not a request for help but a statement, go ahead & reset.