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HM3's avatar
New Contributor

Wifi Connection

I have been having trouble with my phone and upstairs smart tv connecting to my wifi. This problem just started happening but I never had this issue before. My smart tv downstairs however, has no issue and still connects to my wifi.

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  • AllenP's avatar
    Valued Contributor

    What router or gateway are you using?  Which band 2.4GHz or 5GHz?  2.4GHz has a longer range but much more interference.  I would try switching bands if the devices can handle it, also switch channels.  On the 2.4GHz band, try channels 1, 6 and 11, see if any one works better than the others.  If all else fails, you may need a range extended.  You can pick one up at any technology store like Amazon, Newegg, Best Buy, etc.

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